All 622t set-top-box units are required to upgrade the software by June 30th to continue the service.
When you see the pop-up on your screen , please press ENTER and patiently wait for the complete download.
Reboot the system after the download. Reboot: unplug box power cord, connect it again in 5 minutes, then the box will reboot, in most of the cases the channels will be back again. If not, please send us your system information page photo by wechat (13818657991) or email to firstname.lastname@example.org for unit reactivation.